Managing your billing details on Suno AI is straightforward and can be done directly through your account settings. Whether you need to update your payment method or modify your billing address, here’s a step-by-step guide to help you make the changes seamlessly.
Steps to Update Billing Details
Follow these instructions to update your billing information:
- Access Your Profile:
- Log into your Suno AI account.
- Tap on your profile icon located in the top-right corner of the interface.
- Navigate to Subscription Settings:
- From the dropdown menu, select Subscription. This will open a window displaying your current subscription plan and billing details.
- Edit Billing Details:
- Within the Billing & Payment section, click on Edit Billing Details. This action will redirect you to a page managed by Suno AI’s payment partner, Stripe.
- Update Payment Method:
- Under the Payment Method section:
- Click +Add payment method if you want to add a new payment option.
- Use the triple-dot icon next to an existing payment method to set it as default or delete it if no longer needed.
- Under the Payment Method section:
- Modify Billing Information:
- Scroll down to the Billing Information section.
- Click on Update Information to change details such as your billing address or contact information.
- Save Changes:
- Ensure all updates are correct before saving them. Once saved, the changes will take effect immediately for future transactions.
What Payment Methods Are Accepted?
Suno AI supports a variety of payment methods, including:
- Credit/Debit Cards: Visa, MasterCard, American Express, and Discover are commonly accepted.
- Digital Wallets: Options like PayPal, Apple Pay, and Google Pay may be available depending on your region.
- Bank Transfers: Useful for corporate accounts or bulk payments.
These methods ensure flexibility for users worldwide.
Important Notes
- If you encounter issues while updating your billing details, you can contact Suno AI’s customer support at support@suno.ai for assistance.
- For users whose accounts are provisioned by their employer or organization, updates may need to be requested through them.
- Automatic billing is enabled for subscription plans, so make sure your payment method is up-to-date to avoid interruptions in service.
FAQs
1. Can I cancel my subscription?
Yes, subscriptions can be canceled at any time. However, they will remain active until the end of the current billing cycle.
2. Is my payment information secure?
Suno AI employs industry-standard encryption and secure servers to protect all transactions.
3. What happens if I dispute charges?
If you dispute any charges, notify Suno AI within 60 days of the transaction for resolution.
Updating your billing details on Suno AI is quick and user-friendly, ensuring uninterrupted access to its services while maintaining security and flexibility.
